CORE VALUES

---

Most companies have core values  but what do they actually mean? are they a marketing tool, do they hold any weight as to how a company operates? does anyone even pay attention to them?  

Here at SKA we truly believe in our core values, they not only motivate the service we provide but ensure we do so in a manner that provides quality for all of our customers and clients, as well as gives a clear structure to our employee's on the expected levels of service delivery.

So what exactly are our core values and how can they benefit you? 

Personable & Fair

"We will remain fair in our dealings with all of our customers & clients, maintaining a personable approach in everything that we do"

We will not treat any of our customers or clients like mere numbers or cash generators, we will provide a consultative approach, understanding that your careers and staff teams are important to you, will will provide a human approach in everything that we do, building ongoing and lasting working relationships, in which you feel you can be honest, open and heard. We will provide continuous support, feedback and guidance, even if this needs to be constructive, in order to help you in the long run. 

Honesty & Integrity

"We will remain honest & open, maintaining our integrity at all times and promoting a service you can trust"

This means the support, guidance and advice we provide will always be honest and constructive where needed. we will ensure our processes & costs are transparent and our expectations clear, we will deliver a service based around our strong moral principals, driving across our ethical approach to diversity & inclusion and the upmost safety of all of our customers & clients.

Collaboration & Partnership 

"We aim to provide smooth and effortless partnership & collaboration, in order to provide an effortless service which all of our customers & clients can benefit from"

This ensures that we will take the time to fully understand what you or your business requires, in order to be successful, we will tailor our approach to compliment the recruitment structures you currently have in place, delivering a service which works in conjunction to make the whole process, simple, efficient and safe. We aim to become a service in which you feel confident in and see as an extension of your current recruitment teams, providing a cost effective and reliable addition you can depend on.

Ownership & Initiative

"We will take ownership & responsibility, using knowledge & initiative to ensure the highest quality of service & customer satisfaction at all times"

We do not profess to be perfect, we are only human after all, but what we do promise is that we will take ownership and responsibility, we will not over promise and claim to deliver services at timescales or costs that would be a detriment to either ourselves or our clients. We will not engage in business which would also put either ourselves or our clients at risk or which breaches any of our company policies. Instead we will use our years of knowledge and initiative to provide a service in which you feel confident and safe, knowing you are gaining quality at a cost effective price and that will deliver results, we will review our services using quality management systems to ensure service levels are continuously met at the highest standards, and should you be unsatisfied at any point with our service, we will take ownership of that and do all we can to rectify the situation. 

Each of our core values compliments the next and encompasses everything we do, we take extreme pride in our service and are confident in our delivery. We use the core values to underpin all of our company training and approach to sales and service.